DISCLAIMER

You must be 18+ to make a request.

You're purchasing a DIGITAL FILE, not a physical good.

I have the right to decline your request if I don't feel comfortable, is outside of my skill set or is lacking visual references\information.

You may use the Artwork for PERSONAL USE including but not limited to: pfp, phone or computer wallpapers, and personal website/profile displays.

Credit must always be given to StarryNekoART.

Do not edit, copy or trace my work without my permission!

I prohibit the use of my art for NFT's or AI learning.

Please note I don’t always work in order—I start with what’s easiest first.

Harassment about my speed will not be tolerated, no matter how much time has passed.

Messaging me often won’t speed up your commission.

You're entitled to updates if there are delays.

Once I accept your request and receive full payment, you’ll be added to the "To be started" section of my public Trello queue.

Depending on my workload, it may take 21–48 business days to send your sketch.

You can request changes to the sketch. Major changes (like pose adjustments) will require an extra fee.

After the sketch is approved, I’ll begin lining and coloring. At this stage, only color changes are allowed.

I’ll send a final preview for any last-minute color tweaks. Once approved, the final files will be delivered via VGen or Google Drive.

Files will remain on Google Drive for 30 days—please download them promptly.

If you need the files re-sent after that, a $5 recovery fee applies.

I only accept payments in USD through Paypal Invoices or Ko-Fi.

Payments must be paid in full and upfront before any work is started.

You are given 10 DAYS to pay the invoice in FULL. Failure to do so will cancel your request & lose your slot.

Repeat failure to pay invoices on time will result in being blacklisted.

The client is responsible for rectifying failed payments with their bank.

Please be advised all prices listed are starting prices and may increase due to complexity & other add-on fees.

Full refunds are only available if no work has been started.

If I've sent you a sketch you are only eligible for 50% refund.

You are NOT authorized to issue a chargeback for any reason.

You are required to contact me when you need to cancel a commission request.

Purposefully issuing a chargeback without contacting me to cancel/refund a project will result in immediate blacklisting for you as well as your email address, and anyone sharing your PayPal account, including side accounts.

I reserve the right to sign and/or watermark my artwork. You'll receive the full-resolution image (via VGen or Google Drive), but my signature will remain on both full and smaller versions.

I retain all copyright to my work, including the right to repost, reproduce, and use it for promotion or sales unless otherwise agreed. For public commissions, I may share the artwork (e.g. on Twitter, Instragram, etc..) but will credit you for the commission/character design.

For adoptables, once ownership is transferred, I won’t reuse or resell the design.

If you want to use the artwork for commercial purposes (e.g. merch or branding), a 45%-90% fee of the original price applies. You will then receive a high-res, transparent version without my watermark.

Commercial use still requires credit to StarryNekoART.

If you want your commission to remain private, please let me know when ordering. A small fee will be added. This means I won’t share WIPs or stream the process. This is especially important for Vtubers who want to keep assets hidden until debut.